COVID Management Service

The Covid Management Service (CMS) is a dedicated telephone line that offers support to covid positive patients. We receive notifications of patients who have tested positive and offer support to those most unwell or at risk of deterioration. Early on in the pandemic, Taurus Healthcare was commissioned by Herefordshire and Worcestershire Clinical Commissioning Group to deliver this service to support Herefordshire General Practice.

What does the CMS do?
  • Provides advice and guidance for unwell patients at risk of deterioration from their Covid-19 infection
  • Lends pulse oximeters (devices that measure oxygen levels in the blood) and provides guidance on monitoring your symptoms
  • They are available to discuss your symptoms if you become more unwell
How do I access the CMS?

Your GP practice or 111 or the out of hours service will refer patients to the CMS if they feel they may need this service. If you are unwell or are pregnant, please contact your surgery or 111 for a review

people wearing masks to protect against covid 19

Coronavirus (COVID-19)

Get the latest NHS information and advice about coronavirus (COVID-19).

Information for Patients

What people say about the Service:

"Cannot thank you enough for saving my husband. I didn't want him to go in to hospital but Doctor said he had to... So appreciative and all without seeing him, just talking and picking up the signs."

“I would like to thank you all for looking after me when I had covid. I was self-isolating but your team rang every day to make sure I was safe. When you're so very poorly, a friendly voice can be very powerful medicine. I'm now fully recovered with you help. Many thanks all”

“I would take this opportunity to thank you and your colleagues for your advice and support of our Residents and the Home, this has been so helpful and gives us hope that we can achieve, or try and achieve the best outcomes for the wonderful people we look after.”

“Please pass on my thanks (as CCG Clinical lead) to the CMS team who are doing a great job. Another shining example of what Primary care can do”