7 day GP extended access programme

For many patients, finding the time to see a GP can be tricky.

Traditional GP surgery opening hours may not fit with your other responsibilities at home or at work. At its worst, this could mean that you may be tempted to ignore a potentially serious health issue and hope it goes away.

Taurus Healthcare’s Enhanced Access Service (operating on behalf of Herefordshire General Practice) aims to address this issue by offering evening and weekend appointments at a number of hubs across Herefordshire when GP surgeries are closed.

All slots are bookable via your GP surgery - simply ask the reception team for an evening or weekend appointment. 

Please note: These are not drop-in centres. If you need urgent GP assistance when your surgery is closed, please contact NHS111 online or call 111. The person answering your call will make sure you get the right help quickly, which may include referring you to the Taurus Out of Hours GP Service. 

Enhanced Access (Evening and Weekend
Appointments) Service

To access the service, you must be registered with a Herefordshire GP Practice. To book an appointment at any of the hubs, simply call your registered GP practice during their normal opening hours and request a Taurus Enhanced Access appointment.

If your practice is closed call NHS 111

Important Note - Clinical Systems Outage 19 July 2024

You may be aware that there has been a global IT issue affecting all GP services in Herefordshire today (Friday 19 July) including our evening and weekend appointment service.

Work is ongoing to resolve the issue as quickly as possible but it means that we are unable to access your medical records and the services we can provide to patients is limited.

If you have an appointment with Taurus this evening or weekend, please attend as usual. Please bring with you any medication you take and download anything from the NHS App that might be relevant to your appointment.

If you know your NHS number, please also bring this with you.

Thank you for your cooperation and understanding.

We are hoping for the system to be restored to normal by Monday 22 July. Please look out for updates on this website and our social media channels. 

 

Cradley Surgery

3 Bosbury Road
Cradley
Malvern
WR13 5LT

Appointment times available

Mondays 
6.30 - 8.00 pm

Directions

Kingstone Surgery

 Kingstone
HR2 9HN

Appointment times available

Alternate Thursday evenings
(with Much Birch Surgery)

6.00 – 9.00 pm

 One Saturday each month 
9.00 am - 5.00 pm

 Directions

Kington Medical Practice

Eardisley Road
Kington
HR5 3EA

Appointment times available

Alternate Saturdays
(with Ryeland Surgery)
9.00 am – 5.00 pm

Alternate Sundays
(with Ryeland Surgery)
(and some Bank Holidays)
9.00 am - 1.00 pm

Directions

Ledbury Health Partnership

Market Street Surgery
Ledbury
HR8 2AQ

Appointment times available

Alternate Wednesdays
(with Nunwell Surgery)
6.00 - 9.00 pm

Saturdays
9.00 am - 5.00 pm

Alternate Sundays
(with Nunwell Surgery)
and some Bank Holidays

9.00 am – 1.00 pm

Directions

Much Birch Surgery

Much Birch
HR2 8HT

Appointment times available

Alternate Thursday evenings
(with Kingstone Surgery)

6.00 – 9.00 pm

 One Saturday each month 
9.00 am - 5.00 pm

 

Directions

Nunwell Surgery

10 Pump Street
Bromyard
HR7 4BZ

Appointment times available

Alternate Wednesdays
(with Ledbury Health Partnership)
6.00 - 9.00 pm

Saturdays
9.00 am - 5.00 pm

Alternate Sundays
(with Ledbury Health Partnership)
and some Bank Holidays
9.00 am – 1.00 pm

Directions

Ross Community Hospital

Alton Street
Ross on Wye
HR9 5AD

Appointment times available

Tuesdays
6.00 - 9.00 pm

Two Saturdays each month
9.00 am - 5.00 pm

Sundays
9.00 am - 1.00 pm

Directions

Ryeland Surgery

Westfield Walk
Leominster
HR6 8HD

Appointment times available

Alternate Saturdays
(with Kington Medical Practice)

9.00 am – 5.00 pm

Alternate Sundays
(with Kington Medical Practice)
(and some Bank Holidays)
9.00 am - 1.00 pm

Directions

Station Medical Centre

Hereford
HR1 1BB

Appointment times available

Weekday evenings
6.00 – 9.00 pm

Saturdays
9.00 am - 5.00 pm

Sundays & Bank Hols
9.00 am – 1.00 pm

Directions

Weobley Surgery

Gadbridge Rd
Weobley
HR4 8SN

Appointment times available

Monday evenings (including
Bank Holiday Mondays)

6.00 – 9.00 pm

 

Directions

Frequently Asked Questions

How do I access the Enhanced Access Service?

Please note that the Enhanced Access Service is not a walk-in service. You must book an appointment to see a GP at one of our hubs.

To access the service, you must be registered with a Herefordshire GP Practice. To book an appointment at any of the hubs, simply call your registered GP practice during their normal opening hours and request a 'Taurus Enhanced Access appointment’. If your Practice is closed phone NHS 111

Who will I see?

The Enhanced Access Service is run by a rota of GPs and other Health Professionals, drawn from Herefordshire practices

Will the Health Professional be able to see my records?

Yes, when you see a Health Professional at one of the hubs, they will be able to access your patient records. This is because we have a data sharing agreement with all practices which enables our Enhanced Access team to access your records. This is important so that they can gain an understanding of your medical history and any pre-existing conditions

How do I cancel an appointment?

If you can’t make your appointment please cancel by phoning your Practice. If your practice is closed please phone 07876 473629

What people say about the service:

“I work full-time – 44 miles away – so I’m unable to visit my GP during surgery hours unless I take a day off. This availability during Saturdays is fantastic!”

“I’m self-employed so this service to me is convenient to say the least. First class!”

“Quick and efficient service. It’s a great idea to have a weekend clinic and there are really helpful and friendly staff running it. Thanks.”

“I work away from home all work and find it difficult to see my own GP in the week. To have access to a GP on a Saturday is very important for me”

“I was able to get an appointment on a bank holiday Sunday. No waiting around and received excellent service. I'm really grateful, thank you so much.”

The NHS loses £216 million every year from people not attending appointments

If you can’t make your appointment please cancel by phoning your Practice. If your practice is closed phone 07876 473629