For many patients, finding the time to see a GP can be tricky.
Traditional GP surgery opening hours may not fit with your other responsibilities at home or at work. At its worst, this could mean that you may be tempted to ignore a potentially serious health issue and hope it goes away.
Taurus Healthcare’s Enhanced Access Service (operating on behalf of Herefordshire General Practice) aims to address this issue by offering evening and weekend appointments at a number of hubs across Herefordshire when GP surgeries are closed.
All slots are bookable via your GP surgery - simply ask the reception team for an evening or weekend appointment.
Enhanced Access Service
To access the service, you must be registered with a Herefordshire GP Practice. To book an appointment at any of the hubs, simply call your registered GP practice during their normal opening hours and request a Taurus Enhanced Access appointment.
If your practice is closed call NHS 111
Frequently Asked Questions
- How do I access the Enhanced Access Service?
Please note that the Enhanced Access Service is not a walk-in service. You must book an appointment to see a GP at one of our hubs.
To access the service, you must be registered with a Herefordshire GP Practice. To book an appointment at any of the hubs, simply call your registered GP practice during their normal opening hours and request a 'Taurus Enhanced Access appointment’. If your Practice is closed phone NHS 111
- Who will I see?
The Enhanced Access Service is run by a rota of GPs, drawn from Herefordshire practices
- Will the GPs be able to see my records?
Yes, when you see a GP at one of the hubs, they will be able to access your patient records. This is because we have a data sharing agreement with all practices which enables our Enhanced Access team to access your records. This is important so that they can gain an understanding of your medical history and any pre-existing conditions
- How do I cancel an appointment?
If you can’t make your appointment please cancel by phoning your Practice. If your practice is closed please phone 07876 473629
What people say about the service:
“I work full-time – 44 miles away – so I’m unable to visit my GP during surgery hours unless I take a day off. This availability during Saturdays is fantastic!”
“I’m self-employed so this service to me is convenient to say the least. First class!”
“Quick and efficient service. It’s a great idea to have a weekend clinic and there are really helpful and friendly staff running it. Thanks.”
“I work away from home all work and find it difficult to see my own GP in the week. To have access to a GP on a Saturday is very important for me”
“I was able to get an appointment on a bank holiday Sunday. No waiting around and received excellent service. I'm really grateful, thank you so much.”
The NHS loses £216 million every year from people not attending appointments
If you can’t make your appointment please cancel by phoning your Practice. If your practice is closed phone 07876 473629